Dental Receptionist / Patient Coordinator
Full-Time | Hone Family Dental |South Hill – Spokane, WA
A patient’s experience begins the moment they walk through our door — or hear your voice on the phone. The front office sets the tone for trust, comfort, and confidence.
Our busy, privately owned dental practice in Spokane’s South Hill is looking for a warm, organized, and compassionate Dental Receptionist / Patient Coordinator to join our team full-time. You’ll work alongside our current front desk team members, so you’ll always have support while playing a key role in delivering an exceptional patient experience.
If you have dental front office experience, communicate with confidence and kindness, and love helping patients feel informed and cared for — we’d love to meet you.
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What You’ll Do
🌟 Front Desk & Office Flow
• Greet patients warmly and manage a multi-line phone system
• Schedule and maintain the daily appointment calendar
• Coordinate smooth communication between front and back office team members
• Maintain a professional, welcoming reception area
• Protect patient privacy and confidentiality
💳 Accounts Receivable
• Collect payments at time of service
• Manage accounts receivable and follow up on past-due balances
🦷 Patient Care & Treatment Coordination
• Present treatment plans and answer patient questions
• Clearly explain insurance benefits and financial responsibilities
• Schedule and confirm treatment and recall appointments
📋 Insurance & Billing
• Verify completed procedures with the dentist and cross-check codes in Dentimax
• Submit and track insurance claims
• Ensure billing accuracy and timely payment processing
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Schedule
• Monday through Thursday
• Every other Friday
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Why Join Our Practice?
• Friendly, supportive team environment
• Patient-focused, high-quality care
• Privately owned, close-knit practice
• A workplace where your professionalism and personality truly matter
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Qualifications
• Minimum 1 year of dental front office experience required
• Fluent in English
• Understanding of dental insurance and fee-for-service practices preferred
• Strong organizational and communication skills
• Friendly, professional phone etiquette
• Detail-oriented and dependable
Compensation: $20-$30 per hour based on experience.
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If you enjoy working in a collaborative dental team and want to make patients feel welcome, informed, and confident from their very first interaction — we’d love to hear from you!
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